Telemedicine Business License Dubai Free Zone

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How to Start a Telemedicine and Health Technology Business in Dubai

How to Start a Telemedicine and Health Technology Business in Dubai

How to Start a Telemedicine and Health Technology Business in Dubai

How to Start a Telemedicine and Health Technology Business in Dubai

Amee Mehta

Ilyas Lakhdar

Ilyas Lakhdar

3 min read
3 min read

Last Updated on

Last Updated on

Topic Summary

Topic Summary

Topic Summary







Telemedicine adoption in the UAE accelerated significantly during 2020 and has not retreated. Patients, insurers, and healthcare providers have all integrated remote consultation and digital health tools into their standard operating models, creating a commercial environment that did not exist at meaningful scale five years ago. For founders building in digital health, the licensing landscape in Dubai is more nuanced than for most technology businesses, because healthcare regulation applies the moment your product or service touches clinical care. This guide covers how to structure a telemedicine or health technology business correctly at Dubai South

What Does a Telemedicine and Health Technology License Cover? 

This category spans two meaningfully different business types. Health technology businesses that develop software, platforms, and tools for use by healthcare providers are primarily technology companies and can often operate under a standard free zone business license. Telemedicine businesses that facilitate direct clinical consultations between patients and licensed medical professionals are regulated healthcare services and require DHA or MOHAP licensing in addition to their free zone entity. The healthcare hub page covers how these two structures differ in practice. page covers how these two structures differ in practice. 

Telemedicine and Health Tech License Requirements 

Requirements depend on the nature of your service: 

  • Health technology platforms, no clinical approval required for B2B software tools and platforms used by licensed healthcare providers. Standard free zone registration documents apply 

  • Telemedicine services, DHA or MOHAP approval is required to provide direct-to-patient clinical consultation services in Dubai. Each practitioner must hold a valid DHA or MOHAP professional license 

  • Medical device software, software classified as a medical device under UAE regulations requires health authority registration in addition to your free zone license 

If your platform connects patients with independently licensed doctors without your company directly providing the consultation, your regulatory obligations are different from a company whose employed doctors provide the clinical service. 

Relevant Activity Codes 

Activity codes for telemedicine and health technology businesses at Dubai South Business Hub Free Zone: 

  • 6202.00, Computer Consultancy Activities 

  • 6201.00, Computer Programming Activities 

  • 7020.77, Health Planning Consultancies 

  • 7020.89, Pharmaceutical Consultancies 

  • 7110.28, Medical Engineering Services 

  • 8550.98, Education Support Services 

Browse the full list of healthcare and ICT codes on the business activities page. 

Cost of a Health Technology License in Dubai 

A technology or consultancy license at Dubai South Business Hub Free Zone starts from AED 12,500 per year. DHA and MOHAP licensing costs for clinical telemedicine services are additional and depend on the scope and scale of the service. Use the cost calculator to generate an itemised estimate for your technology license setup. 

Setting Up Your Health Technology Business 

Confirm your company name with the name check tool and complete the digital application. For non-clinical health technology businesses, the license is issued within one business day. With your license in place, you operate with 100% foreign ownership, zero personal income tax, and full profit repatriation. Health technology businesses with internationally distributed SaaS platforms are well suited to the remote license structure at Dubai South Business Hub Free Zone. 

FAQ

Do I need DHA approval to run a telemedicine platform in Dubai?

Do I need DHA approval to run a telemedicine platform in Dubai?

Can a foreigner own 100% of a health technology company in Dubai?

Can a foreigner own 100% of a health technology company in Dubai?

What is the minimum cost for a health technology license in Dubai?

What is the minimum cost for a health technology license in Dubai?

Can a health technology company serve clients across the UAE and internationally?

Can a health technology company serve clients across the UAE and internationally?

Is health technology software classified as a medical device in the UAE?

Is health technology software classified as a medical device in the UAE?

How long does it take to get DHA approval for a telemedicine service?

How long does it take to get DHA approval for a telemedicine service?

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